Clinical Scheduling Assistant

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Pasadena Southmore - 951 Southmore Ave. Pasadena, TX 77502

Clinical Scheduling Assistant - Job Overview

Schedule: Monday-Friday (8AM-5PM)

Are you ready to pioneer the future of healthcare scheduling? Step into the dynamic realm of Legacy Community Health, where we're seeking a Clinical Scheduling Assistant with a visionary mindset. Become the catalyst for change in our clinics, where precision and innovation lead the charge in optimizing schedules and enhancing patient flow.

• Role Highlights: Harness the power of cutting-edge electronic health record systems to streamline and optimize patient scheduling.
• Team Collaboration: Join forces with an elite team of healthcare professionals, from providers to medical assistants, to create a game-changing clinic experience.
• Impact and Growth: Be at the forefront of making healthcare accessible and efficient, driving community health advancements.
• Future Opportunities: Engage with real-time challenges and accelerate your professional development in an agile, supportive environment.

Are you ready to disrupt traditional healthcare delivery and make a lasting impact on community health? Let's break new ground together!

Key Responsibilities

• Collaboratively innovate with front desk and clinical teams to optimize provider schedules seamlessly.
• Orchestrate daily communication streams to ensure scheduling efficiency and operational excellence.
• Identify and solve scheduling bottlenecks using data-driven insights to enhance clinic performance.
• Execute agile patient movements within schedules to ensure optimal care delivery.
• Leverage advanced tools for same-day or next-day appointments and chronic disease management, enhancing patient outcomes.
• Act as a key player in scheduling expedited appointments for urgent care needs.
• Maintain a dynamic list of available providers, including locum tenens, to ensure seamless shift coverage.
• Accelerate the scheduling process for walk-in patients, particularly newborns, ensuring timely and responsive care.
• Be the strategic contact for our Contact Center, facilitating same-day patient visits with precision.
• Lead proactive patient communication through reminder calls and efficient management of patient portal messages.
• Participate in continuous learning and apply new strategies to enhance scheduling prowess.
• Fulfill other groundbreaking duties as assigned, furthering our mission to revolutionize healthcare access.

Minimum Qualifications

• High School Diploma—your foundational platform for launching into healthcare innovation.
• Certification as a Medical Assistant or expertise in EHRS medical documentation—a tactical advantage in your arsenal.
• Experience in a medical clinic setting—your insider knowledge fuels transformation.
• Proficiency in data entry within EHRS—you're the digital data dynamo driving efficiency.
• Exceptional written and oral communication skills—you're the communication architect in our healthcare narrative.
• Strong capability to work both independently and within agile teams—a cornerstone of modern collaboration.
• Clear, concise, and diplomatic communication—essential for seamless team synergy.
• Self-motivated and adept at problem-solving—view challenges as gateways to breakthrough solutions.
• Comfortable with frequent patient communication via phone—ensuring connectivity in a digital landscape.
• Spanish-speaking is a significant advantage—the more languages, the greater the community impact!

About Legacy Community Health

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.